Refund policy

30-day money-back guarantee

Last updated: October 28, 2026.

Try Next Play with your family. If you are not satisfied with the guide, contact us within 30 calendar days of your purchase for a full refund.

How to request your refund

Email info@NextPlay.com with your order number and the email address used at checkout. Tell us that you would like to use the 30-day money-back guarantee. You do not need to return a physical item.

The refund is returned through the original payment method. Processing times can vary by payment provider or bank.

Download or file-access problems

If your download is missing, cannot be opened, or does not work, email us with your order details and a description of the issue so we can help. Please do not send payment card information.

This policy does not limit any rights that apply under applicable law.